Privacy Policy

1. Overview

This Privacy Policy ("Policy") applies to all personal data collected and processed by onejili ("onejili," "we," "us," or "our") in connection with your use of the onejili website, mobile platform, games, and related services (collectively, the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data onejili processes.

onejili acts as the data controller for personal data collected through the Platform. We are committed to handling your personal information with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

By registering an account on onejili or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the onejili Platform.

2. Data We Collect

onejili collects the following categories of personal data:

onejili does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID numbers), it is handled with heightened security measures.

3. How We Collect Data

onejili collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device identifiers, and browsing behavior via cookies and similar tracking technologies;
• Third-party sources: Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory databases where permitted by law;
• Gaming activity: Data generated automatically through your use of games, sports betting, and other Platform features.

4. Purpose of Processing

onejili processes your personal data for the following purposes:

• To create, verify, and manage your onejili account;
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP);
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law;
• To provide customer support and respond to your enquiries;
• To deliver and improve the onejili Platform, including game performance and user experience;
• To administer bonuses, promotions, and loyalty programs;
• To enforce our Terms & Conditions and detect fraudulent or prohibited activity;
• To implement responsible gaming tools and monitor for problem gambling indicators;
• To send you service-related communications, including account notifications and security alerts;
• To comply with applicable Philippine laws, PAGCOR regulatory requirements, and court orders;
• To send marketing communications where you have provided consent (you may opt out at any time).

5. Legal Basis for Processing

onejili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the onejili Terms & Conditions, including account management and payment processing;
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, PAGCOR requirements, and NPC directives;
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

onejili does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers to process your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements;
• Game providers: Licensed game studios whose content is hosted on the onejili Platform, to the extent necessary for game delivery and fairness auditing;
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies as required by law;
• Legal and professional advisors: Lawyers, auditors, and other professional advisors engaged by onejili in connection with legal proceedings or compliance obligations;
• Service providers: Cloud hosting, cybersecurity, analytics, and customer support technology providers operating under data processing agreements with onejili.

All third parties with whom onejili shares personal data are required to handle such data in accordance with applicable privacy laws and onejili's data protection standards.

7. Data Retention

onejili retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide:

• Account and identity data is retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years as required by Philippine AML regulations;
• Gaming activity data is retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes;
• Marketing consent records are retained for as long as you remain subscribed and for a reasonable period thereafter as evidence of consent.

When personal data is no longer required, onejili will securely delete or anonymize it in accordance with our data retention schedule.

8. Data Security

onejili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the onejili Platform;
• Encryption of sensitive data at rest, including financial account details and government ID information;
• Access controls limiting personal data access to authorized onejili personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the onejili Platform;
• Two-factor authentication options for player accounts;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While onejili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your onejili login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by onejili:

• Right to be informed: The right to know what personal data onejili collects and how it is processed;
• Right of access: The right to obtain a copy of your personal data held by onejili;
• Right to rectification: The right to have inaccurate or incomplete personal data corrected;
• Right to erasure: The right to request deletion of your personal data, subject to onejili's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact onejili's Data Protection Officer at [email protected]. onejili will respond to all data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

10. Cookies & Tracking Technologies

onejili uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

onejili uses the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function, including session management and security. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits;
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and user experience;
• Marketing cookies: Used to deliver relevant promotional content where you have consented to receive marketing communications.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the onejili Platform.

11. Minors

The onejili Platform is strictly for adults aged 21+. onejili does not knowingly collect personal data from individuals under 21 years of age. If onejili becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe a minor has registered on or accessed the onejili Platform, please contact our support team immediately at [email protected].

12. Changes to This Policy

onejili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, onejili will notify registered players via email or a prominent notice on the Platform. The effective date of the most recent version is indicated at the top of this page.

Your continued use of the onejili Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with any changes, you must stop using the Platform and may request account closure.

13. Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or to exercise your data subject rights, please contact the onejili Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the onejili Platform

onejili aims to respond to all privacy-related enquiries within thirty (30) days. For urgent account security matters, live chat is the fastest available channel. You also have the right to escalate unresolved complaints to the National Privacy Commission of the Philippines.